Chandler Creek Post Acute

Chandler Creek Post Acute Reviews

See what our patients and their families have to say

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Finding a skilled nursing facility that truly meets your needs—or those of a loved one—can feel daunting. Rather than just taking our word for it, we invite you to browse the many testimonials from residents and families who have experienced Chandler Creek Post Acute firsthand. See why so many people trust us and rate their experience so highly. Learn what makes Chandler Creek Post Acute a supportive and healing environment, and if you’ve been part of our community, we’d love for you to share your experience with a review.

All Reviews

3.6

83 reviews

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Profile photo of Deborah Fowler
Deborah Fowler on Google
17 days ago

Chandler Creek rehab in Greer is a Beautiful, Warm kind place for your loved one to stay for rehab. We only had good experiences with W/Chandler Creek. The nurses CNA‘s and all the administrative Staff have gone above and beyond to make my dad feel at home and safe. The rooms are clean, and. They have good food and they’re like family to me., I can only say thank you to everyone For their help!!! Words cannot express the love that we have received from Chandler Creek Post acute. They’ve taken care of my dad and given my family support and love and honesty. I just can’t ask for anything more. Thank you again For everything!!!❤️❤️❤️🌹🌹🌹 Love, Deborah Fowler, Greer, South Carolina

Business response 17 days ago

It means so much to hear about experiences like this—thank you for sharing something so heartfelt. Your words beautifully reflect the compassion and dedication of the team at Chandler Creek Post Acute. Knowing that your dad felt safe, cared for, and truly at home speaks volumes about the kind of environment they’ve created. It’s clear that the nurses, CNAs, and staff didn’t just provide care—they built genuine connections and treated your family with kindness and respect. The gratitude and love you expressed are incredibly powerful, and I’m sure they will mean the world to the entire team who supported you during such an important time. Wishing your dad continued comfort and health, and your family peace knowing he was surrounded by such compassionate care. 💙
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Teresa Lyn on Google
21 days ago

I’ve been here 3 weeks n the nurse’s r amazing n so kind also very understanding n physical therapist r amazing n they have gotten me to be able to move better than what I was before I got here. I really love it here n praying that it stays like this forever n I’ve made so many friends too. We’re like a family.. I’m so glad that I chose to live here.. God bless everyone here!! Thank you for your your kindness!!

Business response 20 days ago

We sincerely value your feedback and are thrilled to hear about your positive experience at Chandler Creek Post Acute. It’s wonderful to hear that our nurses and physical therapists have made a positive impact on your recovery journey. Thank you for sharing your experience with us!
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Dianne Prokos on Google
31 days ago

If there was a. Zero I would give it to them them !!!!! I do not know where to start. From medical negligence to breaking the law with own home meds that are control substances. I left there in an ambulance to the ER and told them I was never come there again and they did not send my meds so they broke the law. They were even suppose to count my meds in front of me and I was suppose to witness when they received them and when I left so I am reporting this and the negligence to the everyone. I got no dinner when I got there. Next day sold them what I couldn’t eat and got the wrong meal. So I didn’t eat then again. Was given the trash can to vomit in. And there is more. Just do not go there!!!!

Business response 31 days ago

We are truly sorry to hear about your experience and the concerns you’ve shared. What you described does not reflect the level of care, safety, and respect we strive to provide to every patient. Your concerns regarding medication handling, including controlled substances and the proper counting and verification process, are taken very seriously. We’re reviewing this to confirm protocols were followed and to address any gaps right away. Patient safety and regulatory compliance are our top priorities. We are also deeply concerned to hear about your experience with unmet basic needs, including meals and support while you were unwell. This is not the standard of care we expect from our team, and we are addressing this internally with our staff to ensure accountability and improvement. We sincerely apologize for the distress and discomfort this situation caused you. Please know that your feedback is important and is being used to improve our processes and patient experience. We would appreciate the opportunity to speak with you directly to learn more and to make this right. You can contact our administration team at your convenience. 864-879-1370. Thank you for bringing this to our attention.
Profile photo of Andy
40 days ago

Do not trust your love ones there CNAs yell at the residents lights will be on for hours without any help and they discharge you without notice shout out to CNAs Renee,Brittney and Bre and Nurse Deborah they are the only good ones there.

Business response 38 days ago

We are sorry to hear about your experience. We take your feedback seriously and will address these concerns. Please contact us at (864) 879-1370.
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Michele Tustin on Google
54 days ago

Love this place, amazing staff. I work through a nursing agency I come here a good bit and I love it.

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Crystal Sumner on Google
2 months ago

I can’t say anything good nor would I this place is a joke if you want to see your love ones be took care of don’t send them there if you want your love ones to be in a clean and safe environment don’t take them there.. Beware of this place is needs to be shut down for good

Business response 2 months ago

We apologize for the concerning care conditions you experienced. Please contact us at (864) 879-1370 and ask for Admissions to discuss these serious issues immediately.
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Joe Schmoe on Google
4 months ago

If I could give this place NEGATIVE stars, I would. Most of the nurses, with a few exceptions, have terrible attitudes and neglect the patients. Especially patients on hospice! They double diaper my Grandma! Her room is always dirty, her bed is dirty, her bathroom, etc. Her clothes/stuff go missing all the time. THEY HARDLY DO THE BARE MINIMUM. This place should be meticulously inspected and certain people should be fired.

Business response 2 months ago

We apologize for any inconvenience you and your Grandma have experienced at Chandler Creek Post Acute. Please feel free to contact us at (864) 879-1370 to discuss your concerns further.
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chivon hassan on Google
5 months ago

Staff is very pleasant, kind, and caring. I knew from the 1st time I called that my uncle was taken care of. The staff nicknamed him Sarge and they share life experiences with my uncle to make his stay nice and they appreciate his stories as well. My only concern is that I’ve been trying to reach my uncle since Thanksgiving and I cannot seem to be connected to him; either no one answers the nurse station he’s recently been moved to or I’m on hold over 30min+ to no avail. Everything else has been great. Administrative staff and front desk staff have beautiful hearts.

Business response 2 months ago

We are grateful for your kind words about our staff. We appreciate your input about the communication concerns and will address them promptly.
Profile photo of Shayna Smith
Shayna Smith on Google
5 months ago

Business response 5 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of Mandy Gentry
Mandy Gentry on Google
5 months ago

I can’t say enough positive things about Chandler Creek. My mother had a long battle with three hospitalizations and two rehabs. Her first experience was with NHC and they did not listen to my concerns or keep me informed. The day she was released from there home health had her readmitted to the hospital. I chose Chandler Creek because it was close to my home what I really didn’t expect was the amazing care she received. The Nurse Practitioner listened to my concerns and found the UTI that was causing confusion in my mother. She also had a heart surgery and knee replacement all in three months so the therapist worked with her to make sure she could walk again. The staff listened and really cared about the patients. I watched my 80 year old mother hug those nurses and CNAs so I know she was treated kindly. The admittance was easy and the entire staff was always willing to help. I honestly can’t thank those people enough for what they did.

Business response 5 months ago

Thank you so much for sharing your mother’s story. It means a great deal to our entire team to hear how her experience at Chandler Creek made a positive difference during such a difficult time. We know how stressful multiple hospitalizations and rehab stays can be, not only for the patient but for the family as well, and we’re grateful you trusted us with her care. Our Nurse Practitioner, therapists, nurses, and CNAs take great pride in truly listening and responding to each patient’s needs, and it’s wonderful to hear that their attentiveness helped identify the UTI, support her recovery after heart surgery and a knee replacement, and ultimately help her regain her strength and confidence. Moments like your mother hugging the staff remind us why we do what we do. Thank you again for your kind words. We’re honored to have been part of your mother’s healing journey, and we wish her continued health and comfort. If you or your family ever need anything in the future, we are always here to help.
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Sandy Hampton on Google
5 months ago

I was a patient there and I was treated very good it was 1 lady named Brittany she was the best she treated me like I was her mother and that meant a lot to me I’m gonna m

Business response 5 months ago

Thank you so much for sharing your experience. We’re truly grateful to hear that you felt well cared for during your stay at Chandler Creek. Knowing that Brittany made such a meaningful impact by treating you with kindness and compassion—just as she would her own family—means the world to us. We’ll be sure to share your kind words with her. We’re honored that you chose us for your care, and we wish you continued health and healing. If you ever need anything in the future, we’re always here for you.
Profile photo of Wanda “Bmaly” Brock
Wanda “Bmaly” Brock on Google
7 months ago

The meals have improved 🤞Hopefully, there’ll be some improvement in staff issues in Victoria and Poinsett.

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us! We have recently hired a new kitchen manager and are working on improving meals. Thank you again for taking the time to give us feedback.
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Donna Oates on Google
8 months ago

While the staff have been very cordial, I am upset that since entering this facility on 9/9/2025 my husband has not received a shower as per THEIR. Schedule. I’m very concerned about this lack of attention to his personal hygiene. I guess I’ll have to do it myself! Better get those towels ready folks.

Business response 8 months ago

We appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention, I have shared this with our management team. We would like to get more details about this; as in, was this resolved in a timely manner? Please reach out to our administrator at your earliest convenience at (864) 879-1370, you can also ask for our admissions department for any additional needs through out your stay.
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becky forsythe on Google
12 months ago

I volunteer for one of the hospices and I am a retired Activity Director. Walking into a nursing home can be dicey experience. You don’t know where you are headed. I got zero attitudes from the staff. Everyone I saw, although swamped busy, was friendly and took a moment to give me directions on the room locations I needed to visit. This was directly after lunch. I saw smiles on the staff, pleasant attitudes, and smiles on the residents. Signs that show a happy work environment. Thank you for doing such a wonderful job and Happy Nurses Week!

Business response 9 months ago

Becky Forsythe, we’re so glad that we were able to go above and beyond your expectations!
Profile photo of Apple Wilson
Apple Wilson on Google
1 year ago

Business response 9 months ago

Thank you for taking the time to leave your feedback. We want to acknowledge your concerns and let you know that Chandler Creek Post Acute is now under new management. Chandler Creek Post Acute is committed to making meaningful improvements and ensuring that residents and their families receive the quality care and service they deserve. We recognize that past experiences may have fallen short, and we sincerely hope you’ll notice positive changes as we move forward. If you’re open to sharing more about your experience or have ongoing concerns, please reach out to us directly at (864) 879-1370 and ask for our admissions department. Your voice matters as we work to build a better environment for everyone.
Profile photo of Ashlee Taylor
Ashlee Taylor on Google
1 year ago

As a nurse that visits many facilities, this one is beyond great!! Matt and his clinical staff strive hard to provide care to each patient as they deserve. It’s a really clean place and filled with a lot of smiling faces!

Business response 9 months ago

Thank you for your kind words! We’re proud of our clinical team and their dedication to providing exceptional care in a welcoming, clean environment. Your feedback means a lot to us!
Profile photo of Gin Martin
Gin Martin on Google
1 year ago

I have reached out on multiple occasions and multiple different ways to get the contact to their human resources and the administrator of the building due to the falsifying of information from the individual over their nursing staff without any response from anyone I have attempted to speak to.

Business response 9 months ago

We take your concerns seriously and apologize for any difficulty reaching our leadership team. Please contact our Administrator directly at (864) 879-1370 so we can address your concerns promptly and confidentially.
Profile photo of Yuliya Serbinovich
Yuliya Serbinovich on Google
1 year ago

Business response 9 months ago

Thank you for the 5‑star rating! We appreciate your support and are glad to know you had a positive experience with Chandler Creek Post Acute.
Profile photo of Tim Quinn
Tim Quinn on Google
1 year ago

Our family has had an exceptional experience with Chandler Creek Post Acute. The team here has gone above and beyond in assisting us, particularly with navigating the complexities of the Medicaid process. Their expertise and support have been invaluable during this time. The facility itself is outstanding—clean, secure, and very well-organized. It is clear that the staff takes great pride in maintaining a high standard of care and professionalism. Every person we have encountered has been incredibly friendly, knowledgeable, and compassionate, creating an environment that feels welcoming and supportive. Because of the excellent care my father has received, we are confident in the decision for him to transition to long-term care here. Chandler Creek Post Acute has truly exceeded our expectations, and we are deeply grateful for the peace of mind they have provided our family. I highly recommend this facility to anyone seeking skilled rehabilitation or long-term care for their loved ones.

Business response 8 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Marie Blackham
Marie Blackham on Google
2 years ago

I hate to think of what the response time was before “more workers were hired”! .. . Not enough attention given by staff to individual needs!!!

Profile photo of Debra Dyson
Debra Dyson on Google
2 years ago

It was clean

Business response 2 years ago

Thank you for the positive review! We appreciate the support.
Profile photo of Gene Groves
Gene Groves on Google
2 years ago

If you want Quality care, this is the place. My mother has been here since January this year and we are well pleased. The entire staff has been great and attentive to my mother’s needs and care. Yes, the building was going through a remodel and in spite of all that, the quality of care was there for her. The rooms are cleaned daily, and the nursing team and staff are always checking in. I went different times during my daily visits, and mom was always happy and said how nice everyone has been. This is extremely important!! Now, I must give a shout out to the business office and Teresa Adams, because without her assistance and support I don’t believe I would’ve ever been able to navigate through all the paperwork and regulations. Ms. Adams checked daily with Medicare and state agencies to make sure that the information and procedures were in process. It’s tough enough for a loved one to make a transition to a new normal, while the family is making sure they receive the best care, then struggling to deal with all the paperwork stress. I realize that tough decisions have to be made, I feel that a good one was made in selecting Chandler Creek Acute Care.

Business response 2 years ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Jessica Dickard
Jessica Dickard on Google
2 years ago

How in the hell is this place allowed to be open. My grandmother went to visit my uncle here. His bed was a MATTRESS ON THE FLOOR?! EXCUSE ME?! MY Aunt paying how much for this place and you make him sleep on the floor like some homeless bum?! This is not the place we were shown. Legal action is being considered.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.